FAQ

What are your Box Office hours?
BOX OFFICE HOURS:
To be announced soon!

Are tickets for sale online?
Yes, a link will be available soon.

What is included in the ticket price?
All Meal & Show tickets include: All you can eat buffet luncheon/dinner, beverages, desserts, show and all taxes and fees. Gratuity is NOT INCLUDED. Preview our dining menu to see what is offered for each show as the menu changes. If you tend to get cold, it is recommended you bring a sweater or jacket as temperatures can vary in the theater.

How far in advance can I make reservations?
Be sure to check the website for updates.

Can I buy a group of tickets online?
Yes, you can purchase individual tickets or group tickets online. If you have questions or need assistance with special needs,  please call 615-829-2217.

Can you hold seats for me?
A group of 15 or more may reserve seats up to 2 weeks prior to the performance with a deposit.  If the balance is not paid by the 2 week deadline, seats will be released for others to purchase.

What if we can’t make our scheduled performance?
Although the Gaslight Dinner Theatre’s ticket policy states “no exchanges or refunds”, you are our very important guests. We cannot refund tickets but with 48 hour notice we can usually exchange tickets for another performance due to medical emergencies.

What methods of payment do you accept?
We accept: cash, check, and credit cards: Mastercard, Visa, American Express, and Discover.

Is your building handicap accessible?
Handicapped parking and an elevator will ease your arrival to our theater. Be sure to mention the need for wheelchair seating when calling the box office for ticket reservations. Wheelchair seating cannot be reserved online, but you should still call the box office after you purchase tickets and leave a message with your name, performance date/time and state your special needs.

What is the latest time to arrive for lunch or dinner?
To allow for a relaxed dining experience, we recommend you arrive for lunch/dinner no later than fifteen minutes after seating begins. Seating usually begins 30 minutes prior to lunch/dinner time (11:30 am and 6:00 pm).  Show only ticket holders MUST arrive no later than fifteen (15) minutes prior to showtime.

LATE ARRIVALS – We will do our best to accommodate dinner patrons arriving within 30 minutes of curtain. No refunds are made for late patrons.

NORMAL EVENING PERFORMANCES:
DINNER SEATING | 6:00pm
SHOWTIME | 7:30pm

NORMAL MATINEE PERFORMANCES:
DINNER SEATING | 11:30am
SHOWTIME | 1:00pm

Do you have a dress code?
Some patrons will dress up for special occasions though everything from casual to elegant is accepted. We want you to be as comfortable as possible during your visit to The Gaslight Dinner Theatre.

What is your policy on cell phones in the theater?
Texting during a performance or a ringing cell phone is a distraction for audience members and performers. If you bring a cell phone into the theater, please turn it off before the performance begins. Guests may exit the Theater to use their phone during intermission. Please  remember to turn it off before re-entering the theater.

If I’m celebrating a special occasion, can you make an announcement?
We will be happy to announce your occasion from the stage if requested in advance through the box office.

What is your policy on cameras in the theater?

The use of cameras, video/audio recording equipment, and picture cell phones are strictly prohibited and is a licensing infringement punishable by law.  This is a universal policy and not just the policy of the Gaslight.

How can I purchase Gift Certificates?
Please contact the box office.

How do I redeem a Complementary Ticket Certificate?

Please come by the Box Office to place your ticket order prior to your selected show date. Be sure to have your Complementary Ticket available. The certificate will need to be forfeited at the time of reservation. You may not use your Complementary Ticket Certificate the day of the show.

May I bring my infant?
In general, The Gaslight Dinner Theatre welcomes children ages five and above. If you are unsure, please ask the ticket reservationist. Babies in arms are not permitted in the theater.

Do you have children’s discounts?
Children 10 years of age and under receive a $5 discount at the time of purchase.

How do I get directions to the theater?
You will find directions to the Gaslight Dinner Theatre under the About tab. Simply click on the “Directions” link.

Are Show Only tickets available?
Yes, we offer $28 ‘Show Only’ tickets for the evening performance and $18 ‘Show Only’ tickets for Matinee performances. The Show Only ticket includes a beverage.  Show Only ticket holders MUST arrive at least  15 minutes prior to showtime.

What time does the performance start?
Generally speaking, the performance begins one hour after the meal start time. Matinee performances begin at 1pm and evening performances begin at 7:30pm. Show only tickets are not sold at the door. Please purchase your tickets prior to coming to see the show.

What if I have a special dietary need?
Generally speaking, we are unable to provide special request menu items. If you or someone in your party has a special dietary request or concern, please bring it to the attention of your reservationist when you place your ticket order. Simply ask your reservationist or check our dining page for the complete menu.

 

How do I learn more about getting involved with The Gaslight Dinner Theatre?
Thank you for your interest in getting involved. From building sets, donations, serving guests, and more there are volunteer opportunities for everyone. Please email greg@gaslightdinnertheatre.org to get started.